A’ Bella Stone’s charter and mission is about true customer satisfaction. Although it’s a lost art, we strive to provide personal customer service to every person who walks through our door.
Our core beliefs and business foundation are based on sound manufacturing principles and on service-oriented installation. Our external focus is measured by customer satisfaction of the “total customer experience”—from quotation to installation.
A’ Bella Stone is an ISO-9000 compliant company
This commitment requires a quality management system that forms the internal foundation for sound manufacturing process as well as the external customer satisfaction requirements. These are based on a Total Quality Management Philosophy with the benchmark being ISO-9000 standard. These practices will include automation, controlled processes, multi-shift production, scheduled forecasting, and a focused customer satisfaction process.
Meet Our Staff
Dennis Bates, owner
Dennis comes from the manufacturing sector where he gained direct manufacturing experience primarily in operations and global sourcing. He has traveled from South America and throughout Europe and Asia to ensure that commodity sources of stone and related materials meet the exacting standards of A’ Bella Stone. Visiting quarries and setting up partnerships with suppliers A’Bella can ensure the greatest selection of high-quality materials.
Alex Herrera, office manager